Dress District online will gladly accept returns and exchanges under the following condition:
All garment merchandise item (s) will have a tag that states:
If this tag is removed, we will not accept any forms of refunds or exchanges.
Item is unworn, unwashed or defective merchandise. Items maybe return or exchange within 14 days of shipment date. If item is refunded there will be a 15% restock fee. In addition, shipping cost will not be included in the refund or exchanges.
Items Not Eligible for Refunds or Store Credit: Items marked as final sale. Free gifts or promotional items with retail value. Detached tag that states: “DO NOT REMOVE THIS TAG” Returns received in damaged/worn condition. Lingerie garment tape, gel bras, and bra inserts. Returns received after 14 days of the original order shipment date. Shipping charges, except in cases where we have made a shipping error.
Shoes: Must be returned with original shoe box. Please place it inside a larger packing box or wrap it in brown paper. Shoes returned with postage stickers on the original shoe box are non-refundable and will receive no refund or store credit.
Non-Apparel Items: Must be returned with original packaging intact, otherwise they are non-refundable and will receive no refund or store credit.